Key Responsibilities
Advisor Recruitment & Enrollment:
Contact prospective advisors who express interest in joining the program.
Conduct introductory and discovery calls with applicants.
Clearly explain the benefits, expectations, and opportunities available through the Cruiser Travels Independent Cruise Travel Advisor Network.
Build rapport and establish credibility with prospective advisors.
Answer applicant questions professionally and accurately.
Follow up consistently with prospective advisors throughout the enrollment process.
Coordinate interviews, enrollment activities, and onboarding preparation.
Track recruiting activity and maintain accurate prospect records.
Help identify opportunities to improve recruiting effectiveness and conversion rates.
Advisor Support & Relationship Management:
Serve as a primary point of contact for active advisors.
Maintain regular communication with advisors to encourage engagement and participation.
Assist advisors with program-related questions and concerns.
Help identify advisors who may benefit from additional support, coaching, or training.
Foster positive long-term relationships with advisors.
Gather advisor feedback and communicate recommendations to management.
Help identify trends, challenges, and opportunities for program improvement.
Training, Events & Community Engagement:
Coordinate advisor training sessions, webinars, and educational opportunities.
Assist with onboarding programs and advisor development initiatives.
Help promote participation in training and advisor events.
Coordinate communications related to training opportunities and program updates.
Moderate advisor communities, including Facebook groups and other communication channels.
Encourage engagement, answer questions, and help maintain a positive and professional advisor community.
Program Development & Administration:
Maintain accurate records within company systems and CRM platforms.
Track recruitment metrics, onboarding progress, and advisor engagement.
Coordinate with the Marketing Team regarding advisor communications, webinars, informational meetings, and program initiatives.
Assist with the planning and coordination of advisor-facing communications and events.
Coordinate projects related to advisor growth, training, and program development.
Work closely with management to improve processes, systems, and advisor experience.
Prepare reports and updates regarding program performance and advisor activity.
Make recommendations to improve advisor satisfaction, retention, engagement, and overall program performance.
Cross-Department Coordination:
Collaborate with Sales, Marketing, Operations, and Leadership teams.
Assist with website updates, advisor resources, and program materials.
Coordinate recruiting campaigns and advisor marketing initiatives.
Provide regular feedback regarding advisor needs, challenges, and growth opportunities.
Support special projects related to advisor acquisition, development, retention, and program growth.
