Travel Consultant

2 Vacantes
Publicado el 17 de mayo en

Hoteleria y Turismo en Miraflores, Lima

Descripción
  • Salario: No informado
  • Categoría: Hotelería / Turismo
  • Subcategoría Hoteleria y Turismo
  • Localidad: Miraflores
  • Activo desde: 17/05/2019 - 21:37:24 pm
  • Jornada: Tiempo completo
  • Tipo de Contrato: Contrato a Plazo Indeterminado
  • Fecha de Contratación: 16/07/2019
  • Cantidad de Vacantes: 2
  • Educación Mínima: Técnico
  • Años de Experiencia: 1
  • Idiomas: Inglés
  • Disponibilidad de viajar: No
  • Disponibilidad de cambio de residencia: No

Responsibilities:
- Follow up of booking payments
- Follow up of commission payments for local agents
- Data entry into the sales system
- Communication is via phone calls, online bookings and emails from travel agents. Available for responding urgent/emergency phone calls after work hours.
- Ensure first call resolution wherever possible of any customer service/sales issues
- Keeping abreast of current promotions & specials of G Adventures product
- Communication of availability, ongoing promotions to email list community
- Ensure all documentation is correctly distributed including invoices, initial & final documents

Requirements:
- Minimum 1-year customer service and/or sales administrative experience in call centers
- Motivated by revenue targets and service KPIs
- Travel industry experience highly preferred
- Intermediate level of English - verbal and written
- Fluent in Spanish
- Detail-oriented
- Extensive geographical knowledge & travel experience
- Excellent verbal & written communication skills
- Problem solving/complaint resolution skills
- Ability to navigate and use a variety of computer systems confidently with speed and efficiency
- Understanding of, and identification with, G Adventures? Core Values

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Grandes Aventuras del Peru SAC
Tour Operador Canadiense, especialista en Turismo receptivo con operaciones en los principales destinos turísticos de aventura a nivel mundial Empresa del sector Hostelería / Turismo, localizada en Lima, De 11 a 50 trabajadores Localizada en Lima, Miraflores.
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