Assistance Coordinator/English Level: Advanced

We are Assist Card, an organization that assist travelers, founded in Switzerland in 1972, belonging to Starr Insurace Companies. We provide immediate service anywhere in the world. We manage the largest global network of providers in the world with high quality standards, efficiently resolving all types of complexities through a single contact. We adapt to the constant change of needs, requirements and trends with the aim of effectively satisfying the expectations of our clients by providing solutions to match.

Mission of the position

Provide support to travelers (customer service by call, not sales)

What do you need to perform the position?

- English at an advanced level
- Previous experience in customer service, call center or telemarketing
- Availability to work in a 5x2 mode, 5 days of work and 2 consecutive days of rest. Fixed work schedules (not rotating) with an 8-hour shift. The shift is assigned during the selection process

What are our benefits?

- Salary above the market
- Payment from the beginning of training
- EPS 100% coverage
- Training paid at 100%
- Career line plan
- Monthly prizes
- Bonuses for referrals, marriage and work anniversary
- Wellness Initiatives
- Integration breakfasts
- Half day off for birthdays
- Traveler assistance for primary family group
- Language training
- Corporate discounts with educational institutions