IT Support Analyst

Oktana is a custom software development company specializing in Salesforce technologies.

We challenge the traditional consulting model by building a solid connection between our customers and team. We are a Salesforce Summit Partner and a member of the MuleSoft Partner Program. With 300+ technologists across Bolivia, Colombia, Ecuador, Paraguay, Peru, Uruguay, and the U.S., we continue to grow.

We are looking for experienced IT Support Analyst to collaborate on dynamic and challenging international projects.

You have:
- Bachelor in Software and application development, systems, testing, computer engineering, telecommunications, computer science and robotics.
- Support and maintenance of equipment (mandatory)
- End-user support (mandatory)
- Network infrastructure and Telecommunications (mandatory)
- Intermediate English (mandatory)
- Configuration of Linux Servers (optional)
- MacOS (optional)
- Cybersecurity (optional)
- Documentation and Reporting (optional)
- Knowledge in handling Fortigate Firewalls (optional)

Benefits:
- Experience working with technology companies around the world, under agile methodologies.
- Conversational English classes.
- Medical insurance
- Career Path

Oktana is an equal opportunity employer. Oktana does not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.