Associate Client Relations Insurance

Who We Are
At Edge, we are committed to connecting exceptional talent with exciting opportunities in the global medical interpreting field. With a reputation for excellence and a supportive work culture, we help our team members grow while making a real impact in the healthcare industry.
Key Responsibilities:
Foster client relationships by delivering timely and precise communication to US-based customers via verbal and written channels.
Provide prompt resolution for quotes, claims, e-signatures, billing, and other policy requests.
Liaise with external entities to maintain exceptional customer experience.
Maintain customer files and record any transactions with customers in the CRM.
Proactively identify and address customer needs to enhance overall satisfaction.
Ensure compliance with Errors & Omissions regulatory standards while executing all tasks.
What We Offer
Working at Edge means being part of a supportive, innovative, and globally-minded team. Heres what youll get:
Starting Salary: S/. 3200 per month (base salary).
Contract Type: Full-time with comprehensive benefits.
30 vacation days annually.
15 salaries per year (monthly pay plus bonuses).
Private healthcare coverage.
Type of work: In-office, Hybrid or Remote.
Requirements:
Bachelors degree in Management, Hospitality or Humanities or
At least 3 years of Customer Service, Marketing, Insurance or Sales experience.
Proficiency in Google Workspace, MS Office, Zoom
Minimum Internet speed of 100 MBPS fiber connection and Entel 4G portable internet as a backup
Our Hiring Process
Application Review:: Submit your application and resume. Our team carefully evaluates all candidates to ensure a good fit.
Skill Assessment: Shortlisted candidates will be sent an online assessment. This helps us gauge your skills and communication expertise.
Client Interviews: Candidates will participate in customer interviews to showcase their skills and align with specific client needs.
Why Choose Edge?
Be part of a dynamic, global community that values your skills.
Work on projects that make a real difference in peoples lives.
Enjoy a clear path for career growth and development.
Talent boilerplate:
At Edge, were on a mission to create a world where geographic borders are no longer a barrier for people to obtain full-time employment and fair wages. Thats why weve created a global hiring network that seamlessly connects exceptional talent from all over the world with businesses in North America that most need to fill positions. The Edge Talent Network is a community of like-minded professionals through which you can unlock your potential, showcase your skills, and earn what youre worth.

Equal opportunity employer statement:
Edge is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other legally protected basis.