Customer Experience Officers | English Advanced Or Native Or Bilingual
3 VacantesAtención al cliente en Miraflores, Lima
- Salario: A convenir
- Categoría: Comercial / Ventas / Atención al Cliente
- Subcategoría Atención al cliente
- Localidad: Miraflores
- Activo desde: 27/05/2025
- Jornada: Tiempo completo
- Tipo de Contrato: Contrato por Necesidades del Mercado
- Cantidad de Vacantes: 3
- Años de Experiencia: 1
- Disponibilidad de viajar: No
- Disponibilidad de cambio de residencia: No
We are looking for passionate and self-motivated professionals to join our Customer Experience Team.
THE MAIN RESPONSIBILITIES OF THE POSITION INCLUDE:
- Deal with clients? inquiries via live chat, email and telephone
- Perform personal clientele analysis and taking actions as required
- Handle client inquiries appropriately and ensuring that high level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
MAIN REQUIREMENTS:
- Work experience in Customer Service (Face to Face or Call Center) in the financial sector or companies that provide the service to companies in the sector.
- Customer Service work experience (Face-to-Face or Call Center) in financial matters.
- English language, advanced or native level.
- Ability to multi-task and maintain a high level of organization.
- Excellent communication and interpersonal skills.
- Excellent computer skills.
BENEFIT:
- Remuneration S/. 2,580.00 soles + Commissions.
- Entry in the general payroll with all the benefits according to the Law.
PLACE OF WORK AND HOURS OF OPERATION:
- Rotating Schedule (Changes can be applied according to EU DST)
- Hybrid Work (Progressive on-site return)
The reception of the cvs. must be in English.
Interviews will be conducted in English.