Customer Service Representative Full Time
1 VacantesAtención al cliente en San Isidro, Lima
- Salario: S/. 2.200,00 (Mensual)
- Categoría: Comercial / Ventas / Atención al Cliente
- Subcategoría Atención al cliente
- Localidad: San Isidro
- Activo desde: 25/04/2025
- Jornada: Tiempo completo
- Tipo de Contrato: Contrato por Inicio o Incremento de Actividad
- Cantidad de Vacantes: 1
- Educación Mínima: Educación Secundaria
- Años de Experiencia: 1
Key Responsibilities:
- Multi-channel support: Answer customer inquiries promptly via phone, email, and live chat.
- Proactive outreach: Conduct calls for surveys, lead generation, event invitations, and occasional sales.
- Issue resolution: Provide accurate product and service information, take orders, and troubleshoot problems.
- Detailed records: Log every interaction in Microsoft Office / Google Drive, noting actions taken.
- Collaboration: Work closely with the Technical Support team to resolve complex issues.
- Continuous learning: Stay current on new products, policies, and promotions to offer up-to-date guidance.
- Reporting: Produce customer-service reports and dashboards.
- Service excellence: Uphold the customer-care standards set by the company.