Operations Control Assistant (GTR) Lima
1 VacantesSistemas en Lima, Lima
- Salario: A convenir
- Categoría: Informática / Telecomunicaciones
- Subcategoría Sistemas
- Localidad: Lima
- Activo desde: 21/04/2025
- Jornada: Tiempo completo
- Tipo de Contrato: Contrato a Plazo Indeterminado
- Cantidad de Vacantes: 1
- Educación Mínima: Técnico
- Años de Experiencia: 2
Title: Operations Control Assistant (GTR)
Company: Apex América Perú
Location: On-site
Description:
Apex América Perú is looking for an Operations Control Assistant (GTR) to join our team in Lima. Under the supervision of the Operations Control Manager, the selected candidate will be responsible for providing administrative and operational support to our daily activities.
Responsibilities:
Real-time KPI management
Online monitoring of calls or cases across channels
Early alert reporting on deviations from service levels
Generation of compliance reports by time intervals
Requirements:
Availability to work rotating shifts from Monday to Sunday, between 8:00 a.m. and 10:00 p.m.
Experience in call centers, telephony, and digital channels (preferred)
Apex América Perú offers a dynamic and challenging work environment, professional growth opportunities, and a competitive compensation package. If you're looking for an exciting challenge and want to be part of a growing company, we invite you to apply for this position.