Operations Supervisor

Functions:
Cooperate and provide direct assistance to the Manager in the daily tasks.
Organize and control the operations facility during the shift.
Monitor and identify operations department outages, technical problems and take immediate action in accordance with established company policies and procedures.
Ensure compliance with rules and procedures related to operations facilities and implement newly introduced rules and procedures.
To monitor and ensure that game presenters, shufflers and players are not involved in dishonest activities.
To have an excellent knowledge of all games provided by the company and be able to apply and explain the strategies and rules applied in such games.
Requirements:
Education: Technical or Higher.
Languages - English Level B2.
User level knowledge in Office (MS Office, electronic mail, etc.).
Relationship Skills - Cooperation, ability to solve diverse situations and solve problems, ability to work with people from different cultures and points of view.
Communication Skills - ability to communicate clearly and unambiguously about work-related issues, company policies and procedures, ability to teach, present and explain innovations, ability to persuade and motivate.
Ability to react quickly to diverse situations, quickly understand the essence of problems and provide solutions.
Ability to learn quickly and work independently.
Detail-oriented personality with good organizational skills.
Ability to work under pressure.
Attention to detail and accuracy.